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Catering Qs, Answered
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How can I place a catering order?
You can place a catering order directly on our website or via our catering partner, ezCater. We’re currently offering catering from select New York, Philadelphia, Chicago, Boston, and Bethesda locations. You can contact the bakeries directly or email info@levainbakery.com with any questions.
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How far in advance do I need to place my order?
We require 48-hour notice for catering orders and 72 hours for any orders containing bread due to the proofing process. We can deliver up to 20 miles outside of these bakeries. Looking for bread with short notice? Call the bakery directly or email info@levainbakery.com, and we'll see if we can help!
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Do you have order minimums?
We have an order minimum of $100 for catering.
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What is the cancellation policy?
We ask that catering orders are cancelled within at least 24 hours. If you need to cancel an order after 24 hours, you will receive a 50% refund.
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How will my order arrive?
Our products are baked fresh daily and will arrive at an ambient temperature. We provide 6” dessert plates, tongs, napkins, and knives, and the delivery drivers should be helping with a light set-up upon arrival.
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My order was delivered and it’s incorrect – what do I do?
Please call 1-800-488-2085 for any delivery or order related issues.
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When will catering be available in my neighborhood?
We’re currently offering catering from select New York, Philidelphia, Chicago, Boston, and Bethesda locations. You can email info@levainbakery.com for any other info or questions. We’re looking to roll out catering across all of our cities as soon as we can!
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Can I order items à la carte?
We're unable to accept à la carte catering orders at this time, but we have a curated selection of delicious breads, cookies and baked goods that are sure to be perfect for any meeting, event or occasion!